We are seeking a proactive and skilled Communications & Engagement Officer to play a key role in supporting a major IT-related project and strengthening its relationship with our college communities. This is an exciting opportunity for an experienced communicator who thrives on collaboration, clarity, and stakeholder engagement within a collegiate environment.
About the Role
As Communications & Engagement Officer, you will shape and deliver communication strategies that support the successful rollout of the project across colleges. Working closely with the project team—particularly the existing Communication Officer—you will ensure that all messaging is accurate, accessible, and aligned with both the wider project plan and University/IT Services branding standards.
You will act as a central point of contact for colleges, ensuring their voices are heard, their questions answered, and their insights captured. Your work will help build strong, productive relationships between the project team, college stakeholders and the broader college community.
Key Responsibilities
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Contribute to the project’s integrated communication strategy, advising on effective approaches, channels, and messaging.
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Collaborate with the existing Communication Officer to determine where communication should be tailored for specific college audiences versus where generic content is appropriate.
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Develop and deliver approved communication and engagement activities, ensuring clear, accurate and consistent messaging.
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Produce high-quality content—including briefings, newsletters, web content and other materials—for non-specialist audiences, translating technical details into accessible language.
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Serve as a consistent liaison point for colleges, coordinating briefings, attending college-led working groups, and supporting responses to enquiries.
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Share stakeholder insights with project colleagues and ensure feedback is directed and addressed appropriately.
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Build strong, trust-based relationships across the college community by providing timely information, responding to feedback and facilitating opportunities for collaboration and consultation.
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Monitor communication effectiveness, providing reports to the Business Change Manager and/or Project Manager.
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Identify and escalate risks or issues, supporting the development and delivery of appropriate mitigations.
About You
You will bring strong communication expertise, stakeholder intuition and an ability to translate complex ideas into compelling, understandable content. You are organised, diplomatic and confident working with diverse groups across a collegiate environment.
Essential Criteria
Applicants must have previously carried out a similar role within a College setting, candidates without college experience will not be considered
- Proven experience in a role delivering effective communications and engagement opportunities for a range of stakeholders in colleges.
- Demonstrable ability to prepare appropriate material for college committees
- Demonstrable ability to facilitate effective workshops; gaining stakeholder engagement, capturing key input, achieving the intended aims and producing actionable outcomes within a college setting
- First rate written skills with the ability to develop high quality, accurate and consistent communications materials, newsletters, leaflets, briefings etc. for non-specialist audiences.
A track record of managing and creating content for websites using a content management system
Vacancy ID 20993