We are seeking an organised and customer-focused Course Administrator to support the delivery of academic programmes from admissions through to course completion. This role combines student administration, event coordination, assessment support and financial administration to ensure an excellent student experience.
The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £14.98 per hour + holiday pay
Key Duties:
- Support the admissions process, responding to applicant enquiries, arranging interviews and processing applications
- Act as the first point of contact for students and tutors, providing advice on course procedures and regulations
- Coordinate teaching arrangements, including room bookings, accommodation, transport, catering and learning materials
- Maintain accurate student records using departmental and University systems
- Process assignments, assessments, examination administration and student results
- Prepare contracts and process payments for tutors, assessors and examiners
- Support quality assurance activities, including student feedback surveys and reporting
- Manage fee payments, student invoicing, refunds and financial administration
- Update course webpages and support the preparation of promotional materials
- Assist with graduation, award ceremonies and general administrative support across the team
Selection Criteria:
- Strong organisational and administrative skills
- Excellent attention to detail and accuracy
- Ability to manage competing priorities and work to deadlines
- Excellent written and verbal communication skills
- Strong customer service and interpersonal skills
- Experience working with data and good numeracy skills
- Ability to work independently and collaboratively as part of a team
- Proficiency in Microsoft Office and confidence using databases and student record systems
- Ability to learn new systems and adapt to changing priorities
Vacancy ID: 23880
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service