We are seeking a creative and proactive Communications Officer to join our team. This role is ideal for someone who enjoys developing engaging internal communications, creating and managing digital content, coordinating events, advising stakeholders, and using insight and evaluation to strengthen communications across the Division.
The position is set to commence asap and will be from 30 hours per week for 12 weeks (with a pay rate of £18.80 per hour + holiday pay).
Main Duties
- Professionally deliver the staff communications element of the department’s communications strategy in support of the Division’s objectives.
- Independently resolve stakeholder content and communications requirements, demonstrating proactive problem-solving skills.
- Participate in collaborative decision-making in communications processes, suggesting and implementing enhancements to existing procedures.
- Write, edit and proofread a range of communications materials on complex, detailed and sometimes sensitive subject matters, ensuring accuracy and relevance for a broad range of internal audiences across the collegiate University, including web, newsletters, blog posts, social media, briefings, reports, presentations and related campaign content.
- Design, develop and update online communications for the Division using digital design programmes, including for student-facing social media, newsletters, and other digital content, including video. Ensure content and materials related to the Division adhere to University brand guidelines, and on occasion work with in-house designers.
- Plan and organise large events (including hybrid) as part of the communications strategy of the Division. Deliver event content for wider University departments and support with the smooth running of other Professional Services events
- Represent the Division at internal events such as the Professional Services Induction and ensure that the Division contributes to Professional Services events and other communications where there is opportunity to share the work the Division does.
- Select and implement appropriate methods to regularly conduct the evaluation of communications activities, including surveys, reviewing owned channel metrics and other activities to support the production of precise evaluation reports to support ongoing communications and to inform decision-making for future strategy
- Identify and engage with a range of stakeholders and audiences (colleagues in colleges and departments, AAD staff, senior University colleagues), providing timely and relevant information to them as appropriate.
- Act as a key contact in the Division for communications-related matters, engaging with a range of stakeholders and audiences, including those in senior positions, to ensure a co-ordinated approach to internal communications.
- Deliver tailored communications training and advice sessions to experts within the department, such as website support.
- Be an active member of the University’s Communications Community of Practice and/or other relevant networks/groups in order to share information, promote best practice and ensure cross-University communications are coordinated.
Selection Criteria:
- A good general level of education (A-level or equivalent professional experience).
- Demonstrable communications experience of contributing to print and digital formats communications, including social media content.
- Ability to organise events and make administrative arrangements
- Proven experience in producing and managing effective web content.
- Excellent writing skills and attention to detail, with a proven ability to communicate complex concepts to a non-specialist audience.
- Excellent interpersonal skills, with an ability to communicate confidently and clearly to internal and external stakeholders, displaying diplomacy and the ability to inspire the confidence of senior colleagues.
- Ability to work independently with minimum supervision in a complex environment, prioritising effectively to meet deadlines and a willingness to resolve situations and make judgements on when to refer issues to other colleagues
- Good IT skills and competency across Microsoft packages and experience across a range of standard communications software (e.g. content management systems, digital content creation/graphic design software, video/image/audio editing software, social media and database software)
- Demonstrated awareness and understanding of the role of AI and digital developments in communications today.
- Excellent research and analytical skills, including the ability to interpret complex data.
Vacancy ID: 24381
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service