To take on this role you must be available to cover the following shifts and be able to travel to Harcourt Arboretum:
15 hours per week, alternating each week between Monday and Sunday one week, and Friday and Sunday the following week.
Vacancy ID:19020
We are looking for a friendly and proactive Front of House Assistant to provide excellent customer service and ensure a welcoming experience for all visitors. This role involves ticket sales, retail assistance, and general visitor support in a beautiful and dynamic environment.
The position is set to commence ASAP and will be Part Time (15 hrs p/w) for an initial duration of 12 weeks with a pay rate of £14.20 per hour + holiday pay
Key Responsibilities:
- Meet and greet visitors, sell tickets, and provide information about the site and events.
- Maximise Gift Aid revenue and promote retail merchandise.
- Assist with daily till reconciliation, cash handling, and stock management.
- Open and close the site, ensuring visitors are cleared at the end of the day.
- Maintain the cleanliness and organisation of the Welcome Centre, ticket office, and visitor areas.
- Support event setup, including moving furniture, signage, and AV equipment.
- Answer visitor enquiries in person and by phone.
Selection Criteria:
- Excellent customer service and communication skills.
- Experience in retail, hospitality, or a similar front-facing role.
- Ability to work independently and as part of a team.
- Comfortable handling cash, card payments, and till operations.
- Willingness to undertake manual tasks such as moving stock and setting up event spaces.
This role has the following health ad safety risks attached to it Working at heights, Night working, working in hot and cold environments, Manual Handling
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
The Temporary Staffing Service supports University of Oxford departments and affiliated colleges with the recruitment of temporary admin and clerical staff. Personal information provided to the University of Oxford is held in accordance with the provisions of the GDPR and related UK data protection legislation. The University’s Policy on Data Protection may be viewed at https://compliance.admin.ox.ac.uk/data-protection-policy
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service