We are seeking an organised and service-focused Alumni Support Coordinator to support alumni engagement activities, onboarding processes, events administration and communications. This role combines stakeholder support, data management and event coordination within a busy alumni relations environment.
The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £16.92 per hour + holiday pay
Key Duties:
Alumni Onboarding & Data Administration
- Support onboarding of alumni onto the alumni portal, including preparing records, issuing invitations and tracking progress
- Maintain accurate alumni records, mailing lists and trackers
- Respond to routine onboarding and portal enquiries, escalating issues where appropriate
- Update onboarding guidance, FAQs and process documentation
Events Administration
- Provide logistical and administrative support for alumni events and webinars
- Coordinate invitations, registrations, event materials, catering, AV and supplier arrangements
- Liaise with alumni, contributors and internal teams to support smooth event delivery
- Provide on-the-day support for in-person, virtual and hybrid events
- Assist with post-event follow-up and updating records
Communications & General Support
- Support drafting, proofreading and distribution of alumni communications
- Maintain communication trackers, mailing lists and shared inboxes
- Upload updates and resources to the alumni portal
- Arrange meetings, maintain action trackers and support routine administrative processes
- Provide flexible administrative support across the alumni team as required
Selection Criteria:
- Experience providing administrative support in a customer-facing or stakeholder-focused environment
- Strong attention to detail and confidence managing data and records accurately
- Excellent organisational skills and ability to manage competing priorities
- Strong written and verbal communication skills
- Good IT skills, including Microsoft Office, Outlook and Excel
- Experience supporting events or webinars
- Proactive, flexible and team-oriented approach
Vacancy ID: 23239
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service