Vacancy ID: 24300
We are currently recruiting for a Temporary Accommodation Officer to join a centrally based Oxford University College. This is an initial 12-week assignment and the role is on-site.
The Role
You will support the day-to-day delivery of accommodation services, including student allocations, room moves, guest bookings, accommodation enquiries, and maintaining accurate records.
You will work closely with teams across the College, including Estates, Housekeeping, Welfare, Finance, and the College Office, ensuring accommodation services run smoothly and providing a high-quality service to students, fellows, staff, and visitors.
Key Responsibilities
- Manage student accommodation allocations, room moves, and licence agreements.
- Handle accommodation enquiries and guest room/B&B bookings.
- Maintain accurate records using KX/Kinetics or similar systems.
- Support accommodation planning and room ballot processes.
- Liaise with internal teams regarding maintenance, cleaning, welfare, and accessibility matters.
- Ensure accommodation charges and administration are processed accurately.
- Act as a key point of contact for accommodation-related queries.
- Ensure compliance with College policies and data protection requirements.
About You
- Experience in accommodation, housing, property, residential services, or a similar administrative role.
- Experience using KX/Kinetics or a similar system.
- Strong organisational and administrative skills.
- Excellent communication and customer service skills.
- Good attention to detail and ability to manage competing priorities.
- Good working knowledge of Microsoft Office.
- Ability to work independently and effectively with colleagues across different teams.
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service