Vacancy ID: 24308
A centrally based University of Oxford department is seeking a Temporary Graduate Assistant to provide administrative support for DPhil students and contribute to the effective delivery of graduate administration.
Please note: Candidates should only apply if they have relevant experience managing the specified progression processes, including Transfer of Status, Confirmation of Status and submission.
Key responsibilities
- Manage routine DPhil progression, including Transfer of Status, Confirmation of Status and submission, referring complex cases to the Graduate Officer or Director of Graduate Studies as appropriate.
- Act as a first point of contact for DPhil enquiries, providing prompt, accurate and professional customer service.
- Maintain accurate student records and ensure compliance with GDPR and University processes.
- Support DPhil admissions, student communications, training and meetings.
- Update University systems, SharePoint and online student information.
- Monitor student progression and supervision arrangements, escalating issues where appropriate.
- Work collaboratively with colleagues, contribute to effective administrative processes and support the team during busy periods.
Essential criteria
The successful candidate will have:
- Flexible approach to work, with a ‘can do’ attitude and a strong focus on professional customer service
- The ability to work as part of a team and to contribute actively to team communication, and to use own initiative to work independently when appropriate
- Demonstrable ability to work under pressure, meeting strict deadlines and maintaining excellent attention to detail
- Good organisational skills, the ability to manage multiple work streams and prioritise as necessary
- Very strong communications skills, in writing and in person, able to communicate clearly and appropriately with students and staff at all levels
- Excellent literacy (English language) and numeracy, and a good level of secondary education
- Strong IT skills, including MS Office (Word, Excel, Outlook) and the ability to learn specialist software (e.g. eVision), and demonstrable ability to use IT to maximise efficiency
- The ability to work discretely and manage confidential data in line with GDPR (training will be provided)
Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.
Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service